Terms and Conditions

GSTeFile.com is a product by ESDS Software Solution Pvt. Ltd.

The following are terms of a legal agreement between you and GSTeFile.com. By accessing, browsing and/or using this web site, you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, do not use this web site or any other products of GSTeFile.com.

This Web site may contain other proprietary notices and copyright information’s, the terms of which must be observed and followed. Information on this Web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. GSTeFile.com may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice. GSTeFile assumes no responsibility regarding the accuracy of the information that is provided by herein and use of such information is at the recipient's own risk. GSTeFile provides no assurances that any reported problems may be resolved with the use of any information that GSTeFile provides. By furnishing information, GSTeFile does not grant any licenses to any copyrights, patents or any other intellectual property rights.

GSTeFile does not want to receive confidential or proprietary information from you through our Web site. Please note that any information or material sent to GSTeFile will be deemed NOT to be confidential. By sending GSTeFile any information or material, you grant GSTeFile an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that GSTeFile is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or otherwise publicise the fact that you submitted materials or other information to us unless: (a) we obtain your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law.

  • In order to use the Services, you must first agree to the Terms. You may not use the Services if you do not accept the Terms.
  • You accept the Terms by creating an account for services at any GSTeFile website.
  • You may not use the Services and may not accept the Terms if (a) you are not of legal age to form a binding contract with GSTeFile, or (b) you are not a resident of India.
    Provision of the Services by GSTeFile
  • GSTeFile is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which GSTeFile provides may change from time to time without prior notice to you.
  • As part of this continuing innovation, you acknowledge and agree that GSTeFile may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at GSTeFile's sole discretion, without prior notice to you. You may stop using the Services at any time. You do not need to specifically inform GSTeFile when you stop using the Services.
  • You acknowledge and agree that if GSTeFile disables access to your account, you may be prevented from accessing the Services, your account details or any files or other content which is contained in your account.
  • You agree to allow us to add you as a client on the GSTN for filing GST return.
  • You acknowledge and agree that while GSTeFile may not currently have set a fixed upper limit on the number of transmissions you may send or receive through the Services or on the amount of storage space used for the provision of any Service, such fixed upper limits may be set by GSTeFile at any time, at GSTeFile’s discretion.

Use of the Services by you

  • In order to prepare your return, to file your return, to provide advice about tax matters, and/or to provide an audit defense service, you will need to provide information about your income, deductions, credits, dependents, etc. Collectively, this information is known as tax return information. In order to use GSTeFile Services, you will need to provide your tax return information. You agree that any information you give to GSTeFile will always be accurate, correct and up to date.
  • You agree to use the Services only for purposes that are permitted by (a) the Terms and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions (including any laws regarding the export of data or software to and from India).
  • You agree not to access (or attempt to access) any of the Services by any means other than through the interface that is provided by GSTeFile, unless you have been specifically allowed to do so in a separate agreement with GSTeFile. You specifically agree not to access (or attempt to access) any of the Services through any automated means (including use of scripts or web crawlers) and shall ensure that you comply with the instructions set out in any robots.txt file present on the Services.
  • You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services).
  • Unless you have been specifically permitted to do so in a separate agreement with GSTeFile, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.
  • You agree that you are solely responsible for (and that GSTeFile has no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage which GSTeFile may suffer) of any such breach. If you file tax returns for another individual, you should be doing so with the consensus of that individual after fully understanding the implications of this action. GSTeFile will not be held responsible if you are doing this without the knowledge / consensus of that person concerned.

Your passwords and account security

  • You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Services.
  • Accordingly, you agree that you will be solely responsible to GSTeFile for all activities that occur under your account.
  • If you become aware of any unauthorized use of your password or of your account, you agree to notify GSTeFile immediately.

Privacy and your personal information

Data available from third party, company and GSTN GSTeFile may provide an option to you to electronically import certain information directly into your login. GSTeFile does not represent or guarantee that such automatic importing of certain Information will be available. While the imported Information may be used in connection with the preparation and filing of your GST return, GSTeFile is not responsible for verifying the accuracy of your Information (whether imported or not) and you understand that it is solely your responsibility to review and confirm the accuracy of your Information prior to filing. If you use any of our online tax filing services, you acknowledge and understand that GSTeFile and its affiliates may have access to the imported Information which may be used for increasing service quality.

Delay in services GSTeFile (including its and their directors, employees, affiliates, agents, representatives or subcontractors) shall not be liable for any loss or liability resulting, directly or indirectly,

from any delays or interruptions due to any natural, electronic or mechanical reasons.

Email and SMS

On selection of email/sms alert service You agree & grant non-exclusive, permission & irrevocable right to send emails, sms & alerts as decided by GSTeFile.

Refund and cancellations

Liability if any will not exceed the amount of fees paid. Service Tax/GST once collected and deposited with Service Tax Department or GSTN, will not be refunded to user by GSTeFile. Users are advised to make payments under their best decision.

Cancellation can be done before filing of GST return and basic amount (excluding taxes) shall be refund. In case of Expert advice refund/cancellation shall be done before the expert commence’s his work.

Refunds can be addressed at [email protected]

EXCLUSION OF WARRANTIES

1. NOTHING IN THESE TERMS, SHALL EXCLUDE OR LIMIT GSTEFILE’S WARRANTY OR LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, ONLY THE LIMITATIONS WHICH ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

2. YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE SERVICES ARE PROVIDED "AS IS" AND “AS AVAILABLE.”

3. IN PARTICULAR, GSTEFILE, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO YOU THAT: A. YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS, B. YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR, C. ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, AND D. THAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICES WILL BE CORRECTED.

4. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

5. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM GSTEFILE OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.

6. GSTEFILE FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. LIMITATION OF LIABILITY 1. SUBJECT TO OVERALL PROVISION IN PARAGRAPH ABOVE, YOU EXPRESSLY UNDERSTAND AND AGREE THAT GSTEFILE, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS SHALL NOT BE LIABLE TO YOU FOR: A. ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY.. THIS SHALL INCLUDE, BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSS; B. ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE AS A RESULT OF: I. ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE SERVICES; II. ANY CHANGES WHICH GSTEFILE MAY MAKE TO THE SERVICES, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE SERVICES (OR ANY FEATURES WITHIN THE SERVICES); III. THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE, ANY CONTENT AND OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE SERVICES; IV. YOUR FAILURE TO PROVIDE GSTEFILE WITH ACCURATE ACCOUNT INFORMATION; V. YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL; 2. THE LIMITATIONS ON GSTEFILE’S LIABILITY TO YOU IN PARAGRAPH 15.1 ABOVE SHALL APPLY WHETHER OR NOT GSTEFILE HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.